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ACCESSIBILITY
Dow Diamond meets or exceeds all requirements of the Americans with Disabilities Act (ADA).  If you need assistance or have any questions regarding accessibility issues, please contact a Loons staff member.

ALCOHOL MANAGEMENT
No alcoholic beverages may be brought through the gates at Dow Diamond.  Michigan law prohibits the sale of alcoholic beverages to persons under the age of 21.  Therefore, guests will be required to show proper identification and proof of age when purchasing or consuming alcoholic beverages at Dow Diamond.  All sales of alcohol will cease at the beginning of the 8th inning (sales may be cut off earlier at the discretion of Dow Diamond management).  Only two alcoholic beverages are allowed per person, per purchase. Guests may not take any alcoholic beverages out of the ballpark, and alcohol consumption is prohibited in the parking lots. 

ALL-STAR FANFEST
The 2008 All-Star FanFest, powered by Dow Corning, is a three day event, June 15-17.  Admission will be free.  During the event, visitors can take part in a multitude of events such as live concerts, skills challenges, photo opportunities and exhibits about our national past time.  The FanFest will take place at Dow Diamond’s front lawn beginning on Sunday June 15.

ALL-STAR GAME
The 2008 Midwest League All-Star Game, powered by Dow Corning, is coming to Dow Diamond on June 17, 2008.  The event is being sponsored by Dow Corning.  In addition to the game, the Loons will be hosting an All-Star FanFest, an All-Star Home Run Derby, and a Hometown Hitter contest.  This year will be the 44th Midwest League All-Star game and the first held at Dow Diamond. The game will be broadcast live on My-5 TV and produced by WNEM.  The radio broadcast will also be carried live on WYLZ, 100.9 and online at Loons.com.  The three-day event is expected to have significant regional economic impact. 

ALL-STAR HOME RUN DERBY
The 2008 All-Star Home Run Derby, powered by Dow Corning, will take place at Dow Diamond on Monday, June 16.  The competition will feature eight Midwest League All-Star sluggers.  In addition, one local high school student-athlete will qualify in the weeks and months leading up to the Derby to compete against the pros in the Hometown Hitter competition.  The event will also mark the first formal introduction of the All-Star teams to the fans.  The Home Run Derby will be broadcast live on WYLZ, 100.9-FM.

ALL-STAR MERCHANDISE
Clothing and apparell for the 2008 Midwest League All-Star game is available at the Loon Loft located at Dow Diamond or ONLINE.

ALL-STAR TICKETS
Tickets to the all-star game and homerun derby are included in all 2008 Loons full-season and half-season ticket packages.  ndividual tickets to the all-star game and home run derby will go on sale to all mini-plan ticket holders in late February, and then go on sale to the general public on March 1.

ANIMALS
Guide Dogs and/or Assistance Dogs are welcome into Dow Diamond. No other animals are permitted.

ATM
The Chemical Bank ATM is located by the third base concession stand on the main concourse.  The Chemical Bank ATM is provided free of surcharges to Chemical Bank and Dow Employees Credit Union customers. 

AUTOGRAPH AREA
The Chemical Bank Autograph Area is located near the Loons bullpen and is open for 20 minutes prior to each game.  Guests are not permitted to request autographs during the game.

AUTOMOBILE TROUBLE
Guests who experience automobile trouble in any parking area may contact the lot attendant or the Loons office for assistance.  Dow Diamond staff is available to help with lock outs, jump starts, and other needs.  If further assistance is required, we can assist with contacting local service stations.

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BABY CHANGING TABLES
Baby changing tables are located in all restrooms throughout Dow Diamond.

BANNERS
For the enjoyment of all Dow Diamond guests, banners and other signs are prohibited.

BASEBALL CLINICS
The Loons and Farm Bureau Insurance are excited to present three Youth Baseball Clinics.  The dates will be released as part of the Loons 2008 promotional schedule.  For more information, contact the Loons office at 989.837.BALL.

BOOSTER SEATS
Booster Seats for game use are available at Guest Services located on the first base side of the main concourse.

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CAMERAS/VIDEO
Guests are welcome to bring still and video cameras into Dow Diamond and may take pictures from their seats during the game.  Guests are requested to not stand in aisles or obstruct others from viewing the game while taking pictures.  Tripods are not permitted in the stadium.

CHEMICAL BANK FOUNDERS CLUB
All ticket package holders are automatically enrolled in the Chemical Bank Founders Club.  Founders Club members receive a variety of amenities including the Never-A-Wasted Ticket program and members only entry gate into Dow Diamond.  For more information, please contact the Loons office at 989.837.BALL.

CHILDREN
Children under the age of three and who share a seat with an accompanying adult are admitted free of charge.  To assist in the event of a lost child, all children can receive a wrist band at Guest Services with their seat location and parent name.  Guest Services is located on the first base side of the main concourse.

COOLERS/CONTAINERS/FOOD/DRINKS
in accordance with Minor League Baseball and Midwest League guidelines, outside food, beverages, and containers are prohibited from Dow Diamond.  Exceptions will be allowed for infants and special dietary needs.  In addition, all bags are subject to search.

CONCESSIONS
In addition to the traditional ballpark favorites, Dow Diamond offers many specialty food items throughout the stadium including sausages, Philly cheese steaks, Mexican entrees, and many others.

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DIAPER BAGS
Diaper bags are permitted into Dow Diamond.  All bags are subject to search.

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ELEVATORS
Elevators are located at both Dow Diamond entry gates.

EMPLOYMENT
The Loons offer a variety of seasonal, part time job opportunities.  For updated employment information, please CLICK HERE

EMERGENCY PROCEDURES
If there is any type of emergency situation that might cause a delay of the game or an evacuation of Dow Diamond, please direct your attention to the scoreboard and listen for announcements on the public address system.  Dow Diamond event staff will also provide direction in an emergency situation.  Guests with special needs should contact the nearest Dow Diamond event staff member for assistance.

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FAN INTERFERENCE
For the safety and enjoyment of all guests and players, interference with a ball in play or trespassing onto the playing field is prohibited.

FAN MAIL
Loons players welcome all fan mail and will make every effort to answer all letters, however, due to the volume of such, it may be impossible to respond to everyone.  Please include a self-addressed, stamped envelope.  Letters to Loons players should be addressed to the player c/o Great Lakes Loons; PO Box 365; Midland, MI 48640.  Please keep in mind that there is some risk involved in mailing an item to either the Loons or to a player.  Though reasonable precautions will be taken, the Loons players, management and staff are not responsible if an item is not returned.

FIRST AID
The MidMichigan Health First Aid Station is located at Guest Services on the first base side of the main concourse.  If immediate medical attention is required, please contact the nearest Dow Diamond event staff member for assistance.

FOUL BALLS
All guests should be aware of foul balls and other flying objects leaving the playing field.  Guests are welcome to keep any foul ball hit into the stands.  At no time should a foul or home run ball be thrown back on the field.

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GATES OPEN
The gates to Dow Diamond open one hour prior to the scheduled game time, unless otherwise advertised.

GROUP OUTINGS
Group outings with the Loons are perfect for corporate outings, church groups, team outings, birthday parties and more.  Groups of 20 or more receive multiple benefits when attending a game.  Benefits include scoreboard recognition, preferred seating as a group and a group leader information kit to help promote the event.  For more information or to reserve space for your group, please contact the Loons office at 989.837.BALL.

GUEST CONDUCT
Dow Diamond and the Loons provide all guests with a safe, comfortable and enjoyable atmosphere.  Therefore, we have established the following guidelines for expected guest conduct.

- Guests are not permitted to interfere with other guests' ability to enjoy the game;  
- Obscene or indecent clothing is not allowed on stadium property;
- Foul or abusive language or gestures are not allowed on stadium property; 
- Sitting in seats for which guests are not properly ticketed is prohibited.
 
Those observing other guests violating the Loons' policies should report the incident to the nearest Dow Diamond event staff member.

GUEST COURTESY
For the comfort and enjoyment of all guests, the Loons encourage all guests to use courtesy and restrict movement in the seating areas during play.  When returning to your seats, please wait for a break in the action before entering the aisles.

GUEST SERVICES
Guest Services is located on the first base side of the main concourse.  Guest Service representatives are available to help with a variety of concerns, including lost children, first aid needs, and other general questions or inquiries.  In addition, Guest Services is the place to sign up for Loons promotional activities and contests.

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HEALTHY OPTIONS presented by MIDMICHIGAN HEALTH
MidMichigan Health is pleased to feature a variety of Healthy Options menu items throughout Dow Diamond concessions stands.  These items are marked on menu signage with the Healthy Options logo.

HEARING IMPAIRED
For our guests that are hearing impaired, we offer Assisted Listening Devices (ALD) that will allow these guests to listen to the game while enjoying the ballpark atmosphere.  They are available for loan, free of charge, at Guest Services located on the first base side of the main concourse.  In addition, the scoreboard displays pre-game ceremony information, national anthem participants, line-up changes, public announcements and other information.

HOMETOWN HITTER
As part of the 2008 Midwest League All-Star Home Run Derby, a high school home run derby will be held leading up to the Midwest League event.  Titled the Hometown Hitter, powered by Dow Corning, this unique event will enable high school athletes to vie for the opportunity to compete alongside the pros in the Midwest League Home Run Derby on June 16.  Local high school varsity baseball coaches will be asked to nominate one player per high school to compete in the event.  Qualifying events will take place at Dow Diamond in the weeks and months leading up to the Midwest League All-Star Home Run Derby.  One high school hitter will emerge as the winner and will compete as the ninth contestant on June 16.

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KIDS I.D. WRISTBANDS
To assist in the event of a lost child, the Loons offer wristbands upon which a child’s seating location and parent name is recorded.  The wristbands are available at Guest Services located on the first base side of the main concourse.

KIDS RUN THE BASES
The Farm Bureau Insurance Kids Run The Bases offers youngsters (14 and under) the opportunity to run the bases after all Sunday home games.  Listen to the public address announcer for specific directions on the Kids Run the Bases.

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THE LANDING
The Landing, located on the suite level, is the perfect upscale venue for group outings ranging from 50 to 100 guests.  Groups will receive exclusive use of The Landing for the game and a full buffet including carved meats and side salads.   For more information or to reserve space for your group, please contact the Loons office at 989.837.BALL

LAWN SEATING
Dow Diamond includes several lawn berm seating areas.  Blankets and some types of small chairs are permitted.  For the safety and enjoyment of all guests, Loons event staff reserves the right to prohibit certain types of chairs and direct chair placement in certain locations.  Specifically, chairs are prohibited on the steep berm down the first base line and on all concrete walkways.

LOON BILLS
Loon Bills are no longer sold but are still redeemable at Dow Diamond for purchasing tickets, food or souvenirs.  Loon Bills have been replaced by Gift Cards.

LOON LOFT
The Loons official team store, the Loon Loft, is open during every home game.  In addition, the Loon Loft is open Monday through Friday.  Check the website HERE for seasonal hours of operation.  The Loon Loft is open 24 hours a day online.

LOST AND FOUND
Items may be turned in or claimed at Guest Services located on the first base side of the main concourse.  To inquire about items lost after game day, please contact the Loons office.

LOST CHILDREN
All Dow Diamond event staff will help in locating a lost child.  Adults looking for lost children should go to Guest Services located on the first base side of the main concourse.

LOST OR STOLEN TICKETS
In some cases, lost or stolen tickets can be re-printed.  For more information, please contact the Loons Ticket Office at 989.837.BALL.

LOU E’s LOOKOUT
Lou E’s Lookout presented by MidMichigan Health features play equipment and activities for kids of all ages.  In addition, a variety of kids entertainment will be presented at Lou E’s Lookout throughout the season.  Lou E’s Lookout is located on the right field side of the main concourse.

LOU E. LOON
The Loons fun loving mascot, Lou E. Loon, is the official ambassador of the Great Lakes Loons.  Lou E. loves to greet and entertain his friends every night at Dow Diamond.  Each home game, Lou E. will sign autographs in the top of 8th inning at Lou E's Lookout.  Lou E. Loon and Lou E's Lookout are proudly presented by MidMichigan Health.

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MAJOR LEAGUE AFFILIATE
The Great Lakes Loons are a Single A affiliate of the Los Angeles Dodgers.  All players and coaches are assigned to the Loons by the Dodgers as they strive to make the Major Leagues.  The stops on the Dodgers ‘Road to the Show’ include:
Los Angeles Dodgers (MLB)
Las Vegas 51s (AAA)
Jacksonville Suns (AA)
Inland Empire 66ers (A)
Great Lakes Loons (A)
Ogden Raptors (R)
Gulf Coast Dodgers (R)

MICHIGAN BASEBALL FOUNDATION
Dow Diamond and the Loons are owned by the Michigan Baseball Foundation.  MBF is a Michigan non-profit corporation formed for the purpose of supporting regional youth organizations by operating a state-of- the-art stadium and successful minor league baseball franchise.

MOBILITY IMPAIRED SEATING
Seating is available for our guests with mobility impairments in all seating categories throughout Dow Diamond. For more information, please contact the Loons Ticket Office.

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NATIONAL ANTHEM PERFORMERS
Guests interested in performing the National Anthem before a home game should send a demo CD, DVD or tape (audio or video) with a contact name and a daytime phone number to Great Lakes Loons; c/o Linda Uliano; P.O. Box 365; Midland, MI 48640. Tapes will not be returned.

NIGHTLY SUITE RENTALS
Dow Diamond suites are the perfect setting for your next special event.  The Loons reserve one Dow Diamond suite for single game rentals.  The suite rental includes 20 tickets to the game and exclusive use of the suite.  For more information on suite rentals, please contact the Loons office at 989.837.BALL or CLICK HERE.

NORTHERN LIGHTS PAVILION
Groups of 50-500 can enjoy Loons baseball from the Northern Lights Pavilion located on the third base line.  Tickets to the Northern Lights Pavilion include table and chair seating and a full food and beverage buffet for all guests.  For more information and to reserve space for your group, please contact the Loons office at 989.837.BALL or CLICK HERE.

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OFFICIAL GAME
A game at Dow Diamond is considered official after 4 1/2 innings have been completed if the Loons are in the lead, 5 innings if the Loons are losing at the time of the delay.

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PARKING
There are numerous parking options available when attending a Loons home game or special event at Dow Diamond.  There are approximately 700 parking spaces on-site at Dow Diamond available for $3 per space.  There are an additional 2,000 spaces in the immediate vicinity at local businesses and public parking lots, many of which are free. Businesses offering free parking are Ashman Court Hotel, Chemical Bank and Chemical Financial, Dirk Waltz Buick and the Dow Chemical Company Credit Union. The complete parking plan is available on the Dow Diamond Parking Information page.  You can also click here to download a pdf of the complete parking plan.

PUBLIC ADDRESS MESSAGES
Dow Diamond and the Loons are happy to announce birthday and anniversary greetings on the public address system each night.  Guests are welcome to submit these messages to Guest Services before the start of the game or to the Loons office in advance of the game.  Except in the case of emergencies, we cannot page guests over the public address system.

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RADIO BROADCASTS
Listen to Brad Golder, Voice of the Loons, broadcast all regular season Loons games on the Loons flagship station, Thunder Country 100.9 FM.  Game broadcasts are also available over the Internet at www.loons.com.

RAIN CHECKS
In the event an official game is not played, the following rain check policy will apply:

• Valid rain checks may be exchanged for a ticket of equal value to any regular season Loons home game (subject to availability and group ticket policies). Specific information regarding any cancelled game is available by calling the Loons office or by visiting www.loons.com.
• Valid rain checks may be exchanged in person at the Dow Diamond Ticket Office or any game day ticket window.
• Exchanges may also be made by mailing your rain check to the Dow Diamond Ticket Department; PO Box 365; Midland, MI 48640. Include your name, address, phone number and requested game date. Please allow up to 10 days for mailing.

RE-ENTRY GATES
Guests are permitted to exit and re-enter Dow Diamond at both stadium entrances.  Guests will need their ticket for both and will have their hand stamped by a ticket taker

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SEASON TICKETS
The Loons offer a full menu of ticket packages ranging from 8 games to all 70 home games.  Ticket packages are the best way to secure the best seats to the best games.  In addition, all ticket package holders become members of the Chemical Bank Founders Club.  For more information, please call the Loons office at 989.837.BALL or CLICK HERE.

SMOKE FREE FACILITY
Dow Diamond is a smoke free facility.  Smoking is prohibited in all areas inside the gates of the stadium. Designated smoking areas are located outside both stadium entrances.

SOLAR POWER
Dow Diamond is believed to be the only Minor League stadium using solar power.  Thanks to Dow Corning and Hemlock Semiconductor, the Dow Diamond scoreboard is powered by the solar panels located beyond the right field concourse.  For more information on the solar project, fans can visit the informational display located on the right field concourse.

SPECIAL EVENTS
Dow Diamond is the perfect venue for concerts, trade shows, business meetings, wedding receptions, corporate outings, and more.  Remember Dow Diamond is available 12 months of the year and features a 4,000 square foot suite lobby and 15,000 square foot main concourse area.  For more information on booking your next event at Dow Diamond, please contact Dave Gomala, Director of Special Events, at 989.837.6146 or via e.mail at dgomola@loons.com.

SPRING TRAINING
The Loons major league affiliate, the Los Angeles Dodgers, conduct spring training in Vero Beach, FL.  For more information, visit www.dodgers.com.

STROLLERS/BABY CARRIERS
Strollers and baby/infant carriers are permitted in Dow Diamond.  If you wish, you may store your stroller during the game at Guest Services.

SUGGESTIONS
The Loons are always interested in our guests' ideas and suggestions for making visits to Dow Diamond more enjoyable.  To submit your comments, please stop by Guest Services or forward your thoughts to the Loons office by letter (PO Box 365; Midland, MI 48640), by phone (989-837-BALL) or via e-mail (info@loons.com).

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TELEPHONES
There are no pay telephones at Dow Diamond.  If you need to make a phone call, courtesy phones are available at Guest Services located on the first base side of the main concourse.

TICKET UPGRADE POLICY
Based on availability, previously purchased lawn tickets may be upgraded to reserved box tickets on game day at the Dow Diamond Ticket Office.  For fans already inside the stadium, the same service is available at the Advance Ticket window inside the Loon Loft.  Cash, Visa, MasterCard, and American Express are accepted.

TOURS
The Loons are pleased to offer tours of Dow Diamond for a variety of groups.  Availability of tours will be based on stadium and staff availability.  To inquire about tours, please contact the Loons office at 989.837.BALL.

TRYOUTS
The Loons do not offer open tryouts for the team. All of the players on the Loons are scouted, recruited and signed to contracts by their parent club, the Los Angeles Dodgers.  The Major League Scouting Bureau conducts tryout camps around the country and can be reached at (909) 980-1881 for tryout information.

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UMBRELLAS
Umbrellas are allowed in Dow Diamond.  For the comfort and clear viewing of all guests, it is requested that those using umbrellas be considerate of those around them.

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VENDING/LEAFLETING
Vending, product sampling and campaigning is prohibited on Dow Diamond property.

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WHEELCHAIRS
Wheelchairs are available at each gate for transportation to the seating areas.  If necessary, the Loons will provide a person to assist the patron with the wheelchair.  Please keep in mind that these wheelchairs are available for transportation to and from the seating areas but not for general use during the game.  There are a limited number of wheelchairs, so please allow adequate time if one is required.